Effective Date: [Enter Date]
Welcome to Grova. Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website or mobile application.
Name
Mobile number
Email address
Delivery address
Payment details (processed securely via third-party gateways)
We do not store card or sensitive payment data
App usage behavior
Device information (IP address, browser type, device type)
Location data (for delivery services)
We use your information to:
Process and deliver your orders
Provide customer support
Improve our services and user experience
Send order updates, offers, and notifications
Prevent fraud and ensure platform security
We may share your data with:
Delivery partners (to fulfill orders)
Payment gateways (for secure transactions)
Service providers (hosting, analytics, SMS/email services)
We do not sell your personal information to third parties.
We implement industry-standard security measures
Your data is protected against unauthorized access
However, no system is 100% secure, so we cannot guarantee absolute security
We use cookies to enhance user experience
Cookies help remember preferences and improve performance
You can disable cookies in your browser settings
You have the right to:
Access your personal data
Update or correct your information
Request deletion of your account/data
We retain your data only as long as necessary
Data may be kept for legal or business purposes
Our platform may contain links to third-party websites
We are not responsible for their privacy practices
Grova is not intended for users under the age of 18
We do not knowingly collect data from children
We may update this policy from time to time
Changes will be posted on this page with updated date
For any privacy-related concerns:
Email: [your-email@example.com]
Phone: [Your Contact Number]
By using Grova, you agree to the terms outlined in this Privacy Policy.